How do you measure customer experience?

A few known ways to measure customer experience: Ask For Feedback Through the Customer’s Preferred Channel At the Optimal Time Calculate Your Customer Experience Metrics for Individual Behavioral Segments Monitor Customer Experience Metrics in Real-Time and Over Time Determine Your Customer Experience Measurement Priorities Choose iSON Xperiences as your Customer Experience Partner. We attempt to link the customer's end-to-end journey through multiple touchpoints and transforming the experience. For more on customer experience visit Isonxperiences.com